This page clearly explains how pkoko collects your personal data, where it is stored, and how it is kept secure.
Your Privacy is Our Responsibility: pkoko believes your personal data belongs to you. We collect only what is necessary and protect it with the highest level of security. Read this policy to understand exactly how your data is handled.
Pkoko is an internationally licensed online gaming and Sports Betting platform. We serve millions of users across Bangladesh and treat their privacy with the utmost importance.
This Privacy Policy explains what information we collect when you use pkoko's website, mobile app, and other services, why we collect it, and how it is used. This policy forms an integral part of pkoko's Terms & Conditions.
By using pkoko's services, you agree to this Privacy Policy. If you have any questions about the policy, please reach out to our support team.
We uphold international data protection standards and respect our users' right to privacy. pkoko always operates transparently – we're ready to tell you everything you need to know.
Pkoko only collects information that is necessary to provide its services. No excessive or irrelevant data is ever collected.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | During Account Registration |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Timelines |
| Device Information | IP address, device type, browser | While Using the Platform |
| Gaming Data | Betting history, win/loss records | During every betting and gaming session |
| Location Data | Approximate location (derived from IP address) | At Login |
Important: pkoko never stores your full payment card number or bank PIN. All payment transactions are processed through fully secured gateways.
Pkoko uses your data only for defined, legitimate purposes. No information is ever used beyond its intended purpose.
Pkoko never uses or sells your personal data for third-party advertising purposes.
Pkoko uses industry-leading security technology to protect your data. Our servers are always up to date and continuously monitored.
Pkoko staff undergo rigorous data protection training. Only authorized personnel can access user data, and solely for the purpose of delivering our services.
Pkoko does not sell your personal data. However, limited information may be shared with trusted partners in certain specific circumstances.
In Plain Terms: pkoko does not sell or share your data with advertisers or marketing companies. We will never take advantage of your trust.
The pkoko website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some pkoko features to not function properly.
As a pkoko user, you have important rights over your own data. We respect and uphold these rights.
You may request to know what personal information we hold about you.
Contact support to correct any inaccurate information.
After closing your account, you may request that your data be deleted.
Opt out of marketing messages at any time.
You may request a copy of your personal data at any time.
You may request that data processing be restricted during an ongoing investigation.
To exercise any of these rights, email us at support@pkoko.ws. We will respond within 30 days.
You can request that your data be deleted from pkoko. However, certain information may need to be retained for a specified period for legal reasons.
Please note: If you request deletion of your data, you will no longer be able to use pkoko's services. To return, you will need to create a new account.
Pkoko strictly prohibits providing services to anyone under 18. We do not collect data from minors or allow them to create accounts.
Age is verified at registration, and ID documents may be requested if there is any suspicion. If a minor is found to have registered, their account is immediately closed and all associated data is deleted.
If you suspect a minor is using pkoko, please notify us at support@pkoko.ws.
Pkoko may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, we will endeavor to notify you in advance via email or in-app notification. Continued use of our services after any changes constitutes acceptance of the updated policy.
Last reviewed: 15 January 2026. Next scheduled review: July 2026.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us:
We take your privacy seriously and are committed to responding appropriately to every request.
We protect your privacy on both the technical and policy fronts.
Every data transfer on pkoko is secured with banking-grade 256-bit SSL encryption – virtually impossible for hackers to breach.
Your data is stored in internationally certified data centers. Regular backups and security audits ensure your information is never lost.
At pkoko, you decide what information you share, which notifications you receive, and when you want your account deleted.
Pkoko's business model never relies on selling user data. Your information is never shared with advertisers.
Pkoko complies with international data protection regulations. Our policies are aligned with global best practices.
For any privacy-related questions, pkoko's support team is happy to explain everything clearly in Bangla. We have nothing to hide.
Your personal information is completely safe at pkoko. Register with confidence and enjoy the thrill of betting.
500,000+ Bangladeshis trust pkoko – come join them.
18+ only. Please gamble responsibly.