Pkoko believes betting should be a source of entertainment, not stress. We're committed to helping you build healthy, safe betting habits. On this page, you'll find all the information and tools you need to play responsibly.
pkoko's commitment: We're more than just a betting platform — we genuinely care about the wellbeing of every one of our users. Responsible gaming isn't just a rule for us; it's our core philosophy.
Responsible gaming means enjoying betting as entertainment — while taking the right steps when it begins to affect other important areas of your life. pkoko believes every person can make informed decisions for themselves, and we're here to make that easier.
Millions of people across Bangladesh enjoy online betting and gaming. A large portion of them play entirely responsibly — within a set budget, for entertainment, alongside spending quality time with family. But for some, betting can become a problem, and pkoko is ready to help when that moment comes.
The core principles of responsible betting are:
To promote responsible play at pkoko, we provide a range of tools and support — all completely free and available at any time.
We don't always notice when betting starts becoming a problem. Watch out for the signs below and reach out to pkoko for support if you spot them in yourself:
Do any of the following apply to you?
If you recognize any of the signs above, reach out to pkoko's support team. Remember, asking for help isn't a weakness — it takes real courage.
These guidelines, developed with input from pkoko's experienced team, will help keep betting enjoyable every time:
Decide in advance the maximum amount you'll spend on betting each month — and make sure it comes from what's left after covering essential expenses like rent, food, and your children's education.
Decide on a daily betting time limit. Set a timer. When your session ends, close the app and spend time with your family.
If you lose several bets in a row, call it a day. Never make decisions when emotions are running high. Come back tomorrow with a clear head.
Betting is never a reliable source of income. Think of it as an entertainment expense — like going to the cinema or dining out.
Set deposit limits, betting limits, and session limits on pkoko. These tools help you stay within your own boundaries.
Avoid betting when you're not feeling your best — physically or mentally. If you're not in a good place, you're not in the right headspace to make decisions.
Pkoko offers several powerful tools to keep you protected. You can activate any of them at any time through your account settings — free of charge.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be allowed.
ActivateSet a daily time limit for using pkoko. You'll be automatically logged out when your time is up.
ActivateView a full history of your bets and transactions, and assess your own activity.
ViewKeep in mind: Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — this is intentional, to prevent impulsive decisions in the heat of the moment.
Answer the questions below honestly. This is entirely private — pkoko does not store your responses anywhere.
Self-exclusion is a powerful tool that keeps you completely away from pkoko for a set period. Use this option whenever you feel you need a break.
To activate self-exclusion, go to pkoko Account Settings > Responsible Gaming > Self-Exclusion, or contact support directly.
Important: Once self-exclusion is activated, it cannot be cancelled before the period ends. Think it through carefully before making this decision, and feel free to speak with support if needed.
If you think someone in your family may be struggling with a betting problem, pkoko can help you too.
Pkoko never allows minors to register. Age verification is a mandatory part of our registration process.
Overcoming a betting problem is entirely possible — especially with the right help at the right time. pkoko is always here for you.
Remember, asking for help takes courage. pkoko's team is here to support you, not judge you. We'll be by your side for as long as it takes.
Your wellbeing matters more to us than our profits
Pkoko's success depends on happy, healthy users. We know that responsible play is the foundation of a lasting relationship.
From deposit limits to self-exclusion — pkoko offers 5 powerful protection tools, completely free of charge.
Pkoko strictly prevents underage access. Age verification is an integral part of our registration process.
Even at 3 AM, pkoko's support team is ready to assist you in Bangla. You're not alone.
View your complete betting and transaction history at any time. Assess yourself honestly.
Pkoko operates under an international gaming licence. Adhering to responsible gaming policies is a condition of that licence.
Frequently asked questions about pkoko's responsible betting policy
Betting on pkoko is meant to be fun. Use our protection tools and stay safe.
Register today and enjoy the benefits of responsible betting.
18+ only. Play responsibly. Seek help if betting becomes an addiction.